Refund and Returns Policy

Refund and Return Policy

At bazarkorun.com, we prioritize customer satisfaction. If your product arrives defective, or if the size or color does not match your order, we’re here to make things right. Please review our refund and return policy below.

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1. Eligibility for Refund and Return

Refunds and returns are applicable only under the following conditions:

• Defective Product: The product has a manufacturing defect or damage upon arrival.
• Incorrect Size or Color: The product’s size or color does not match the specifications on your order.

Note: Returns and refunds are not applicable for other reasons, such as changes in preference or minor variations in product appearance due to screen settings.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Customer Support
   Email us at support@bazarkorun.com within 7 days of receiving your order, including:

   • Your order number
   • Details of the issue
   • Photographs of the defective item or incorrect size/color received

2. Approval of Return Request
   Our team will review your request and respond within 2-3 business days with return instructions if your item is eligible.

3. Return the Product
   Ship the item back to us following the instructions provided. The item must be in its original packaging, unused, and with all tags intact.

Shipping costs for returns are non-refundable unless the error is on our end.

3. Refund Policy

Refunds will be issued under the following conditions:

• Defective Product: If the returned item is confirmed defective, you will receive a full refund to your original payment method.
• Incorrect Size or Color: If the item size or color does not match your order, a full refund will be issued once the return is processed.

Refund Timeline

• Once we receive and inspect your returned item, we will process your refund within 7-10 business days.
• You will be notified via email once your refund is initiated. Please allow additional time for your bank or payment provider to process the refund.

4. Non-Refundable Items

The following are not eligible for refunds or returns:

• Items damaged due to misuse or mishandling by the customer
• Sale items, gift cards, and promotional items
• Any product returned without prior approval from our support team

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5. Exchange Policy

At this time, we do not offer direct exchanges. If your item qualifies for a return, you may return the item as outlined above and place a new order for the correct size or color.

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For any questions or concerns, please reach out to our support team at support@bazarkorun.com.

Thank you for shopping with bazarkorun.com!